
FAQ
Find your answers here
What products do you sell?
We specialize in high-quality pet supplies, including toys, food, grooming products, and accessories for dogs, cats, and other small pets. Our mission is to keep your pets happy and healthy!
How long will my order take to arrive?
Orders are processed within 1–2 business days. Delivery usually takes 5–10 business days depending on your location. You’ll receive a tracking number once your order ships.
Do you offer free shipping?
Yes! We offer free standard shipping on all orders over $50. Orders under $50 will have a small shipping fee calculated at checkout.
What is your return policy?
We accept returns within 30 days of delivery if the product is unused, in its original packaging, and in resellable condition. Please contact us at hello@salepet.shop before sending anything back.
Can I track my order?
Absolutely! Once your order ships, we’ll email you a tracking link so you can follow your package’s journey to your door.
Do you offer bulk or wholesale discounts?
Yes, we do! Please email us at hello@salepet.shop with your order details, and our team will send you a custom quote.
How can I contact you?
You can email us anytime at hello@salepet.shop, or use the contact form on our website. Our customer service team responds within 24 hours.